Profile

Novelty Diamond Tools & Products was established in 1997 as Sole Proprietorship firm. We are a leading Manufacturer of Diamond Grinding Wheel, Diamond Cut Off Wheel, Diamond Needle Files, Diamond Mounted Points, Diamond Reamer, Electroplated Diamond Tool, Diamond Indicator Tool, Diamond Lapping Compound, Diamond Saw Blades, Diamond Grinding Pin, etc. Our firm focuses its attention on producing quality products to cater to their respective clients more efficiently. Periodic innovations are being carried out with addition of variety of attributes. This is done to attract new customer’s attention towards our products and maintain the existing once.  A satisfied client helps for positive word of mouth. We measure our client satisfaction through interviews, feedback, questionnaires, direct observation, personal contact and other similar methods. This helps to know if any modifications are required. Client loyalty is maintained through modifications and helps firm to increase their efficiency at every production stage.

Mr. Srinivasan (Manager) possessed with diversified skills has helped firm in maintaining a leading position in the present competitive scenario. He possesses immense creative skills, which helps to bring out innovation. Our manager guides and motivates his subordinates, so that efficient results are obtained. For him every employee’s opinion counts. Therefore employees are indulged in decision making processes and periodic interactive sessions are held to increase their skills and capabilities. Even communication skills are commendable, as work is deployed without any errors.

For production we opt for a strong and reliable vendor source. We ensure that production should be flawless at most reasonable prices. This further helps in gaining client trust and add to bulk production. Vendor selection is done by reviewing his past records, market positions, timely schedules and financial stability. Regular site inspection is done to ensure materials procured are in accordance to the set terms and conditions.